Medication reminders she can answer
Set a protocol once and every dose is reminded on her own phone, in her own time zone. She confirms or skips with one tap, and a late dose escalates on its own.
Run your surrogacy agency with everyone in the loop.
Updates that reach families as they happen, every document in one place, and everyone able to see where each journey stands. DCBA makes the whole process calmer, for the agency and the families going through it.
Your first month is free: every family, every surrogate, however many. No card is needed to request a trial.
Your own databaseNo agency’s data shares a store with another’s.
Families and surrogates log in freeTheir own portal, no training, no seat to pay for.
English, Español, FrançaisFor your team, your families and every email.
Three things, done simply.
Track every appointment, centralise your team’s notes, and store every document, in one place, for every case and surrogate. Better communication, less busywork, and your agency’s know-how staying in the system all follow from doing those three well.
Track every appointment
Scans, screenings, transfers and check-ins, on one shared timeline the whole team can see.
Centralise your team’s notes
Your agency’s hard-won know-how stays in the system, not in one person’s head or inbox.
Store every document
Contracts, medical reports and clearances in one place, attached to the case they belong to.
From first email to your team working in one place.
Request your trial in minutes. Surrogacy is sensitive, so every agency gets its own private workspace from the very first day.
Request your free trial
Tell us about your agency: your name, your contact details, and roughly how big your programme is. No card, no commitment. We review each request before opening an account, and someone will be in touch.
We provision your workspace
We create your agency its own private workspace, on its own database, and hand you an admin login. Your data never shares a store with any other agency.
Your admin sets up the team
Sign in, add your team, and start creating cases and surrogate profiles. Journeys already under way come across too: enter a case at the stage it has actually reached, mid-cycle or already pregnant, and the platform fills in the history behind it. One case at a time, a few minutes each.
Everyone gets their view
Intended parents and surrogates get their own simplified journey portals automatically, with no training and free to invite. Everyone sees the same milestones as they happen, which takes much of the guesswork, and the chasing, out of the process.
One journey, four views.
The same case, seen the right way by each person. Staff get a full operations desk. Intended parents and surrogates each get a calm view of exactly where their journey stands. Outside lawyers see the documents you open to them, and nothing else.
Real screenshots of the app, with sample data: a case mid-journey, not an empty demo.
Shape it to your agency.
The journey is yours to edit: rename, reorder, add or remove steps, and switch modules (appointments, notes, documents) on or off per step. The platform bends to how your programme runs, not the other way around.
The platform keeps growing around how you work.
Everything here is in use today, running real cases end to end. What comes next is shaped by the agencies using it. When something in your process doesn’t fit, that is a feature request, not a workaround you have to live with.
Tell us what you need
Every agency runs its programme a little differently. Send us the gap and we’ll tell you honestly whether it is days, weeks, or something we would rather not build.
Improvements land continuously
Updates arrive without downtime, migrations or a version to install. You sign in and the improvement is simply there.
Your workflow, not a rewrite of it
Edit your journey steps and switch modules on or off per step. Documents, fees and your programme’s pricing are yours to configure too. We would rather bend the platform to your process than ask you to change it.
The parts that usually happen outside the software.
Agencies told us where the work actually piles up. All of it is in the platform and included in the price, apart from two small optional add-ons listed under pricing.
Escrow, with the working shown
What a family paid in, what has been spent for them, and what is left, on one page they can read themselves.
Your own egg donor database
Families browse anonymised profiles and never see a name or a photograph. In its place, an AI likeness built from her recorded traits.
Everyone reads it in their own language
The staff desk, both portals and every email are in English, Spanish and French. Each person also sees appointments and reminders on their own clock, so a French family and a Colombian surrogate read the same journey in their own words.
One agency, more than one country
Run programmes in Colombia, Mexico, Ghana, the United States and Canada from one workspace. Each country keeps its own prices, currency and clock, staff see only the countries you give them, and matching never crosses a border.
The money side of a journey
Your fees appear on the step they are collected at, and families see what is paid and what is due. A contingency charge keeps the price the family was told. A surrogate sees her allowance in her own currency and claims expenses from her phone.
Two babies, two journeys
A family doing a double programme gets two journeys side by side, each with its own surrogate, steps and money, and one family behind them.
Bring a journey already under way
Import a case at the stage it has really reached, with the history behind it: retrieval cycles, embryos, and the surrogates who carried before. You enter only dates you actually have.
Your lawyers, only where you say
Outside counsel get their own login that shows documents on the steps you open to them, and nothing else. One flat fee, however many lawyers.
A morning email that says what needs you
One digest each morning: doses missed, decisions waiting, appointments today, invitations nobody accepted, payments late. Each person chooses the parts they want.
Ask for a document, and know when it lands
Request a named file from a family, a surrogate or a lawyer. Each step carries a checklist of what should be on file, so nothing depends on one person remembering.
She keeps her own profile
A surrogate writes her own bio and adds photos only her matched parents can see. She accepts or declines a proposed family from her phone.
Your words, from your own domain
Rewrite any notification in your own wording, per language. Email arrives from your agency, with your colour and logo on every page families see.
Roles that mean something
Admins, coordinators, outside lawyers, parents and surrogates each see a different product, not the same screen with buttons hidden.
Why not a general CRM?
A general CRM is built to sell to customers. A surrogacy journey is not a sales pipeline: it runs for years, steps fail and repeat, and the families are in it with you. Many agencies keep their CRM for marketing and run their journeys here.
In a general CRM
In DCBA
In a general CRM · You build the pipeline yourself, and a failed transfer looks like a lost deal.
In DCBA ·
A journey built for surrogacy
Stages from enquiry to post-birth legal, where a failed step is recorded and repeated, never struck out.In a general CRM · Families and surrogates get emails. Giving them a login usually means paying for a seat.
In DCBA ·
They log in, free
Parents and surrogates each get their own portal, in their own language, at no cost per person.In a general CRM · Medication, escrow, matching and donors live in spreadsheets beside it.
In DCBA ·
Already in the product
Dose reminders she answers, escrow a family can read, matching both sides agree to, an anonymised donor pool.In a general CRM · Your records sit in a shared system with every other customer.
In DCBA ·
Your own database
No agency’s data shares a store with another’s.In a general CRM · Setup often comes with an onboarding fee and a consultant.
In DCBA ·
No setup fee
Your first month is free, and a case already under way comes across in a few minutes.Isolated by design.
Every agency runs on its own dedicated database. One agency’s client and case data is never in the same store as another’s: isolation by architecture, not policy.
Encryption you control
Switch on encryption for your workspace and choose who holds the key: keep a spare with us so we can help you recover, or seal it so nobody at DCBA can read your data at all.
Two-factor sign-in
Any account can switch on an authenticator app, with recovery codes, in under a minute.
A record of who did what
Every change, and every file opened, with who and when, kept for the life of the agency, including after somebody leaves. The record of who opened what cannot be quietly edited, so “who looked at this file” has an answer you can show.
Backed up nightly
Every database is copied every night, on a schedule you do not have to run.
Your data, whenever you ask
Download the whole workspace, every record and every document, in one file, any day, not only when you leave.
Reports
How your agency is running, as numbers you can download. Aggregates only, never a person’s name.
Two ways to pay. Pick the one that fits your size.
Most agencies pay for the families and surrogates they are running. A large programme can pay per person on the team instead, and stop paying by volume. Switch between the two whenever you like.
Usage
For most agencies. Your bill follows your programme.
$5per active family, per month
$5per surrogate, per month
- Every staff and admin account is free
- Parents and surrogates are free to invite
- Closed journeys stop counting the day they close
- Charged by the day: a family added mid-month costs part of a month
$90 a month10 families and 8 surrogates
Seats
For larger programmes. Your bill follows your team.
$100per admin, per month
$75per coordinator, per month
- Every family and surrogate is free, however many
- A seat is a staff login that can sign in. Nurses count as coordinators; outside lawyers never count
- Billed for at least 2 admins and 2 coordinators ($350)
- Deactivated accounts are never charged
$800 a month, not $1,900200 families, 180 surrogates, 2 admins, 8 coordinators
Which one is cheaper for you?
Seats wins once your families and surrogates together would cost more than your team. The smallest seat bill, $350, equals 70 families and surrogates on Usage. With 2 admins and 4 coordinators ($500), it equals 100.
| Programme | Team | Usage | Seats |
|---|---|---|---|
| Programme10 families, 8 surrogates | Team1 admin, 2 coordinators | Usage$90 — cheaper | Seats$350billed at the minimum |
| Programme40 families, 30 surrogates | Team2 admins, 4 coordinators | Usage$350 — cheaper | Seats$500 |
| Programme90 families, 80 surrogates | Team2 admins, 5 coordinators | Usage$850 | Seats$575 — cheaper |
| Programme200 families, 180 surrogates | Team2 admins, 8 coordinators | Usage$1,900 | Seats$800 — cheaper |
The same comparison sits on your billing page inside the app, filled in with your own numbers. Switching starts on the 1st of the next month, so every invoice covers one plan for a whole month, and you can cancel the change until then.
Your first month free.
Every new agency starts with a free period: every family, every surrogate, on either plan. Add a card from inside the app before it ends. Nothing is charged when you request a trial.
Running more than 200 families? Write to us before you choose.
Optional, only if you use them.
$20 per 200 accounts · $10 on your own number
WhatsApp or SMS reminders, per channel. On our number we carry the message costs; on yours you pay your provider and us only for the scheduling. Email and the portals are always included.
$5 per portrait
Anonymised donor likeness, only with your own donor pool. Five are included in the trial.
$5 a month
Outside lawyer access, for the whole agency, however many lawyers.
Start your free trial.
Tell us a little about your agency and we’ll set you up with your own private workspace, free for the first month: every family, every surrogate, no limits.
Or write to hello@dcbaplatform.com. We usually reply within a day.
What to include
- Your agency name and where you operate
- Roughly how many intended parents and surrogates you manage
- How many staff would need a login
- What you need that your current tools don’t do
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